Privacy and Freedom of Information

Privacy and Freedom of Information

Grey Bruce Public Health (GBPH) collects personal information, including personal health information, in order to provide public health programs and services.

The information we collect is governed by the following laws:

  • Health Protection and Promotion Act;
  • Personal Health Information Protection Act; and
  • Municipal Freedom of Information and Protection of Privacy Act.

Collection, Use and Disclosure of Your Personal Health Information

We collect, use and share your personal health information to:

  • Treat and care for you;
  • Receive payment for your treatment and care;
  • Plan, administer and evaluate programs or services;
  • Conduct research as approved by the Research Ethics Committee;
  • Compile statistics;
  • Comply with legal and regulatory requirements; and
  • Fulfill other purposes permitted or required by law.

We will tell you why we are collecting your personal health information, and we will only collect what is needed for that purpose.

We will not use or share your personal health information unless we have your consent or are required by the law.


Access to Your Health Record

You have the right to view or obtain a copy of the information in your health record.

To request access to your health record, please complete and return GBPH’s Personal Health Information Access/Correction Request Form.


Correction of Your Health Record

You have the right to request a correction to your health record if you believe it contains inaccurate or incomplete information.

To request a correction to your health record, please complete and return GBPH’s Personal Health Information Access/Correction Request Form.


Freedom of Information Requests

GBPH is committed to openness, transparency and accountability and routinely provides information to the public.

To request access to general records of GBPH or to request access or correction to personal information about yourself that is held by GBPH, please complete the Freedom of Information Access/Correction Request Form. There is a $5 application fee for FOI requests, which must be submitted with the request form. Other fees may apply depending on the nature and complexity of your request. Please see the request form for information about how to submit the request form and payment options.

Note: To request septic records please contact your municipality.

The processing time for Freedom of Information requests is 30 days; however, time extensions may be applied where necessary, in accordance with the Municipal Freedom of Information and Protection of Privacy Act.


Contact Us

For more information about GBPH’s privacy practices or to report a concern, please contact:

Privacy Officer
Grey Bruce Public Health
101 17th Street East
Owen Sound, ON N4K 0A5
(519) 376-9420 or 1-800-263-3456
Email: privacy@publichealthgreybruce.on.ca


Information and Privacy Commissioner of Ontario

If you think that your personal information or personal health information has been improperly collected, used or shared by GBPH, you also have the right to file a complaint with the Information and Privacy Commissioner of Ontario:

Office of the Information and Privacy Commissioner of Ontario
2 Bloor Street East, Suite 1400
Toronto, ON M4W 1A8
(416) 326-3333 or 1-800-387-0073

Public Website: www.ipc.on.ca